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Confidential Strategic Business Audits - Hotels

Fessel International's Hotel Strategic Audit is a methodical approach to business analysis and planning.  Our hotel Strategic Audit Program will focus on all operating departments within a Hotel operation.  Within two weeks, during which the owner/manager will have to be involved less than 15 hours, the Fessel International professionals will:

  1. Thoroughly review your hotel operations based on on-site evaluations
  2. Analyze all financial information against industry norms, noting trends and areas of opportunity
  3. Provide a detailed review of your programs and procedures in the areas of:
    Marketing & Positioning Merchandising
    Front Desk Operations Guest Rooms
    Reservations Phone Systems
    Housekeeping Laundry
    Recreation Guest Relations
    Food and Beverage Controls
    M.I.S. Management Systems Administration
    Purchasing Training & Development
    Maintenance Fire, Health & Safety

This analysis will be followed by a strategy session with yourself and those members of your staff that you designate.  This session is best when a minimum of four client participants are involved.  It will be a dynamic, thought-provoking workshop that will result in your strategic goals for the year.

Your goals will be formalized into a workplan detailing responsibilities, timetables and the financial objectives of each goal.

When Fessel International has completed its work, you will have:

  • A list of prime opportunities within your operation
  • Solid objectives for business improvement, growth and cost control
  • A plan for achievement of your new goals, including the responsible parties for each
In other words, you will have a plan for higher standards of excellence and greater profits.

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